Terms of service

Terms of Service

Last Updated: July 2026

Welcome to Cloud Clutch London. By accessing or purchasing from our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use this site.

We reserve the right to update or modify these Terms of Service at any time. Changes take effect immediately upon being published on our website.

2. Products

We aim to ensure all product descriptions, images, colours, and prices are accurate. However, slight variations may occur due to lighting, screen settings, or manufacturing differences.

We reserve the right to discontinue or modify products without prior notice.

3. Pricing & Payment

All prices are displayed in Pounds Sterling (£) unless otherwise stated.

Payment must be received in full before your order is processed and dispatched. We accept secure payment methods available at checkout.

4. Orders

We reserve the right to refuse, cancel, or limit any order if we suspect fraudulent activity, pricing errors, or misuse of our website.

After placing an order, you will receive an order confirmation by email. This confirmation does not guarantee acceptance of your order.

5. Shipping

Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by couriers, customs, severe weather, or other circumstances beyond our control.

Please ensure your delivery address is correct before completing your order.

6. Returns & Refunds

Returns and refunds are subject to our Returns & Refund Policy. Please refer to that policy for full details before making a purchase.

7. Intellectual Property

All content on this website, including logos, branding, images, text, graphics, and product descriptions, is the property of Cloud Clutch London and may not be copied, reproduced, distributed, or used without our prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Cloud Clutch London shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the relevant product.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in that policy.

10. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from the use of this website or purchases made through it shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

If you have any questions regarding these Terms of Service, please contact our customer support team through the contact details provided on our website.